24 HOUR POLICY FOR CANCELLATIONS OR CHANGES:
If any changes need to be made to your appointment, please notify us at least 24 hours in advance.
A Fee of $25 will be charged to credit card on file for Missed appointments (NO SHOWS) and or Late Cancellations.
Return Payments will incur an additional $35 charge
If it is your first visit, please arrive at least 10 to 15 minutes before your appointment start time in order to complete all necessary paperwork without cutting into your session time.
For all returning guests, please arrive at least 5 to 10 minutes before your appointment time to check in and get situated.
Every appointment has an allotted time period reserved especially for that guest, and we want you to get the most out of your appointment time.
In order to provide you with quality results we ask that you arrive promptly to your appointment to allow sufficient time for you service.
Arriving more than 10 minutes late may result in having re-schedule your appointment and the late cancellation policy will apply.
Late arrival for refills may be served for the remainder of their allotted service time, as time and other bookings permit.
Should be turned onto silent mode and put away in order to minimize distractions and potential hazard
Please be courteous and respectful of your technician’s time and work by keeping your phone on silent until you have left the session room.
We reserve the right to refuse service if you use your cell phone.
We ask that you remove makeup around your eye before your appointment.
For purposes of safety and sanitation, we cannot allow any children in the studio while you are being serviced. Please do not bring children to your appointment .
We will not supervise your children and cannot be held responsible for any children—if you bring a child with you who is under the age of 12 and there is no one to supervise them, your appointment will be canceled and the late cancellation policy will apply.